Reference

Terms That Govern Your avator Account

Before you open your account or place any wager on avator, these terms set out exactly what you agree to, what we commit to in return, and how…

Account Holder RightsIndia-Applicable RulesUPI & Paytm ConditionsWithdrawal PolicyDispute Resolution

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What These Terms Cover and Where They Apply

avator Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every interaction you have with avator — creating an account, funding your wallet via UPI, Paytm, or PhonePe, placing bets across our lobby, and requesting withdrawals back to your verified payment instrument. By proceeding past the registration screen, you confirm that you

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have read and accepted each clause. We may update these terms to reflect changes in applicable law or platform policy; when we do, we will notify you by email or in-app message and give you a reasonable window to review the revised text before continuing. Continued
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use after that window closes constitutes acceptance of the updated terms. If any clause is found unenforceable under the law of your jurisdiction, the remaining clauses continue in full force. All monetary references default to Indian Rupees unless stated otherwise.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you believe we have applied them incorrectly to your account, reach out through one of the channels below.

Email Support Send a written query or formal objection about any clause to our support address. Include your account ID and the specific section you are querying so we can route your message to the correct team promptly.

Live Chat Our chat agents are available around the clock to answer questions about account conditions, withdrawal rules, and any clause you want explained in plain language before you proceed.

Help Centre The Help Centre holds annotated summaries of every major clause, indexed by topic — from deposit conditions to account closure — so you can find the relevant section without scrolling the full document.

HOW WE HANDLE YOUR DATA

Security, Retention and Your Account Rights

Your account data is held on encrypted servers and accessed only by staff with a verified operational need.

Data Handling

Account data — name, payment instrument details, transaction history — is stored in encrypted form. We do not sell your data to third-party advertisers or marketing networks under any circumstance.

Cookie Policy

We use session and analytics cookies to keep your lobby preferences intact and to measure which sections of the site you visit. You can adjust cookie preferences in your account settings at any time.

Account Security

Two-step verification is available for all accounts. We also monitor for unusual login patterns and will lock an account and notify you by email if suspicious access is detected.

Data Retention

Transaction logs are kept for the period mandated by Indian financial regulations. Once that period expires, records are either deleted or stripped of personally identifying fields before archiving.

Your Access Rights

You may request a full export of your account data by submitting a written request to our support team. We will fulfil the request within 30 days of receiving verified identification.

Requesting Changes

To correct inaccurate account information or close your account entirely, contact support via email or live chat. Closure requests are processed within five business days of identity verification.

Answers to Common Questions About These Terms

Below you will find answers to the questions we receive most frequently about account conditions, data rights, and what happens when terms change. If your question is not covered here, use the contact channels listed in the support section above.

Yes. Every deposit method — UPI, Paytm, PhonePe, and Google Pay — falls under these terms. Each payment rail also carries its own provider terms, and by using it on avator you accept both sets of conditions simultaneously.

We notify you by email or in-app alert before changes take effect and give you a clear review window. If you continue using the account after that window, we treat that as acceptance of the revised terms.

Yes. Submit a written data-access request through email support with your account ID and verified identity documents. We will send a full export within 30 days of confirming your identity.

Contact us via email with your account ID, the clause number you dispute, and the outcome you experienced. Our compliance team reviews and responds within two business days with a written position.

Account access and eligibility depend on local law and are available where local law permits. We apply Indian Rupees as the default currency and follow applicable Indian financial regulations for transaction records and data retention.

Records are retained for the period required under Indian financial regulations. After that, they are deleted or anonymised. You may request deletion of non-mandatory data by contacting support with proof of identity.

Contact live chat immediately so we can lock the account pending investigation. We also recommend changing your password and enabling two-step verification. A formal incident report is filed and you receive written updates at each stage.

Terms That Govern Your avator Account

Reach Us About These Terms

Security, Retention and Your Account Rights

Data Handling

Cookie Policy

Account Security

Data Retention

Your Access Rights

Requesting Changes

Answers to Common Questions About These Terms

01 Do these terms apply to deposits made via UPI and Paytm?

02 What happens when avator updates the terms?

03 Can I request a copy of the data avator holds about me?

04 How do I raise a formal dispute about how a clause was applied?

05 Is my account governed by Indian law?

06 How long does avator keep my transaction records?

07 What should I do if I believe my account was accessed without my consent?

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